I wanted to say thanks for the great service. I
ordered some Padron 1964's and from the person on the phone being so
friendly to the sticks arriving when promised, the experience was
Must tell you how impressed I am with your
organization. Your prices are great, and so is your service.
I received my cigars today, along with a free lighter.
This is the first time I ordered anything from
your organization. Rest assured, I will be a regular customer.
Keep up the good work
You recently offered me the Wenger Luxury Cutter (model
16886) at a discount after I pointed out an error in your website
description, and it came today. It's gorgeous. Not that I'm
a freak about such things, but I have sent e-mails to a few other
website owners about small errors, and your one of the few to actually
say "thanks", and the only one to offer a reward of
sorts. For that and the fact that Barbara was so courteous, you've
certainly earned my loyalty.
Thought you'd like to know.
Just wanted to drop a note to let you guys know that the
Ashton VSG torpedoes I recently bought are fantastic. Thanks
Everything arrived as promised. Good
I just wanted to thank you for my order...I received it
These are the exact cigars
that I have been looking for. Since I have been living in New
Orleans, I have been unable to find these particular cigars in the local
establishment and I an very pleased to be able to enjoy them once again.
Your package was quickly
shipped in a nice Partagas Box and the little extra lighter and cutter
was a nice surprise.
I always praise good service and communication
and that is what you have promised. Thank you once again and I
will purchase more in the future.
The cigars came the next day as promised. I
appreciate the effort.
Thank you and have a great weekend. Excellent
Thanks for all your help!
Thanks for the quick service and free lighter. It's
a pleasure doing business with you.
Thanks for your help - it's nice to know that there is a
honest business out there on the web.
I would like to take this opportunity to say thanks for
your prompt action with my request. I have had the best customer
service by ordering from you. Good customer service is hard to
find and is always refreshing when I do. Thank You.
I just wanted to let you guys know that I
received my cigars and they are excellent. Thanks for the great
service and I'll definitely be willing to buy from your company again.
Just wanted to let you know my cigars arrived safe and
sound today. As a matter of fact, I am enjoying one at this very
moment. It is fantastic. As I said before I am kind of new
to the cigar scene and I have tried countless brands in the last several
months. This is one of the finest I have come across. Look
forward to ordering another box real soon. Thanks for a great
Thanks! You know the meaning of Customer Service!!
Thank you for the delivery of cigars that arrived today in
perfect condition - much appreciated - looking forward to enjoying a
mighty fine cigar.
I received my Onyx 5x5 Maduros. They are
fantastic! I invited a cigar buddy over to try them and he took
half of them from me. I hope you will always stock this cigar, you
now have at least two more loyal customers, and soon more if I have
anything to do with it. Once again, many thanks for shipping them
Based on the great service I received and large selection
of cigars and accessories which Elite Cigars offers, I have endorsed
Elite to several of my friends, colleagues, and customers who are
cigar enthusiasts. to visit your website. I am positive they will
soon place orders with your company. Thanks again!
Let me say it is a pleasure doing business with Elite
Cigars. I'm totally pleased with my purchases and speed of
Thanks very much for your consideration and quick
response. Your customer service is second to none and you can
count on me as a loyal customer for as long as you keep selling cigars.
Thank you very much. It has been a real
pleasure working with you guys. I've had problems in the past with
some online cigar stores, but you have kept me informed on my order
status, and have responded quick to my inquiries. Again, thanks
for the great service.