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I wanted to say thanks for the great service.  I ordered some Padron 1964's and from the person on the phone being so friendly to the sticks arriving when promised, the experience was great.
Michael G.
Tulsa, Oklahoma

Must tell you how impressed I am with your organization.  Your prices are great, and so is your service.  I received my cigars today, along with a free lighter.


This is the first time I ordered anything from your organization. Rest assured, I will be a regular customer.  Keep up the  good work
Hank B.

You recently offered me the Wenger Luxury Cutter (model 16886) at a discount after I pointed out an error in your website description, and it came today.  It's gorgeous.  Not that I'm a freak about such things, but I have sent e-mails to a few other website owners about small errors, and your one of the few to actually say "thanks", and the only one to offer a reward of sorts.  For that and the fact that Barbara was so courteous, you've certainly earned my loyalty.

Thought you'd like to know.
Buddy W.
Halifax, Maine

Just wanted to drop a note to let you guys know that the Ashton VSG torpedoes I recently bought are fantastic.  Thanks again.
Sam V.

Everything arrived as promised.  Good service, congratulations
Harry G.

I just wanted to thank you for my order...I received it today. These are the exact cigars that I have been looking for.  Since I have been living in New Orleans, I have been unable to find these particular cigars in the local establishment and I an very pleased to be able to enjoy them once again.

Your package was quickly shipped in a nice Partagas Box and the little extra lighter and cutter was a nice surprise.

I always praise good service and communication and that is what you have promised.  Thank you once again and I will purchase more in the future.
Scott B.

The cigars came the next day as promised.  I appreciate the effort.
Harry V.

Thank you and have a great weekend.  Excellent customer service.
Barry B.
Marshfield, Massachusetts

Thanks for all your help!
Han P.

Thanks for the quick service and free lighter.  It's a pleasure doing business with you.
Doug P.

Thanks for your help - it's nice to know that there is a honest business out there on the web.
Ross B.

I would like to take this opportunity to say thanks for your prompt action with my request.  I have had the best customer service by ordering from you.  Good customer service is hard to find and is always refreshing when I do.  Thank You.
Mary C.

I just wanted to let you guys know that I received my cigars and they are excellent.  Thanks for the great service and I'll definitely be willing to buy from your company again.
Scott P.

Just wanted to let you know my cigars arrived safe and sound today.  As a matter of fact, I am enjoying one at this very moment.  It is fantastic.  As I said before I am kind of new to the cigar scene and I have tried countless brands in the last several months.  This is one of the finest I have come across.  Look forward to ordering another box real soon.  Thanks for a great cigar.
Randy B.

Thanks!  You know the meaning of Customer Service!!
Jay B.

Thank you for the delivery of cigars that arrived today in perfect condition - much appreciated - looking forward to enjoying a mighty fine cigar.
Paul F.
New Zealand

I received my Onyx 5x5 Maduros.  They are fantastic!  I invited a cigar buddy over to try them and he took half of them from me.  I hope you will always stock this cigar, you now have at least two more loyal customers, and soon more if I have anything to do with it.  Once again, many thanks for shipping them so quickly.
Oscar P.

Based on the great service I received and large selection of cigars and accessories which Elite Cigars offers, I have endorsed Elite to several of my friends, colleagues, and customers who are cigar enthusiasts. to visit your website.  I am positive they will soon place orders with your company.  Thanks again!
Michael W.

Let me say it is a pleasure doing business with Elite Cigars.  I'm totally pleased with my purchases and speed of delivery.

Thanks very much for your consideration and quick response.  Your customer service is second to none and you can count on me as a loyal customer for as long as you keep selling cigars.
Thomas K.

Thank you very much.  It has been a real pleasure working with you guys.  I've had problems in the past with some online cigar stores, but you have kept me informed on my order status, and have responded quick to my inquiries.  Again, thanks for the great service.
John J.